What This Privacy Policy Covers
When you create an account, make a deposit using bKash, Nagad, or Rocket, or reach out through our support channel, you share certain information with us. We collect what we need to operate your account — your contact details, device information, transaction records, and session activity.
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Payment data tied to bKash, Nagad, and Rocket is processed to verify your wallet and confirm that deposits and withdrawals reach the right account. We do not sell your personal data to third parties. Retention periods depend on the type of data: transaction records are kept
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for as long as required under applicable financial rules, while session logs are cleared on a shorter cycle. If you are accessing this platform from Bangladesh, availability and data handling obligations depend on your local law and eligible regions. We apply reasonable technical measures to keep
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stored data secure, including encrypted connections for every account session. Where a third-party service provider handles data on our behalf — for example, a payment processor routing your Nagad transfer — they are bound by a data processing agreement that limits how they may use that
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information.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.